Contact us
A real person reads these. What we cannot do is advise on your immigration case, and the honest reason is below.
Please say what your question is about: your account, a payment, or something in the data that looks wrong. It gets to the right answer faster.
If something in the data looks wrong
Tell us which employer and what you expected. We read public records and match them by name, and name matching is the part most likely to be wrong: a trading name, a group with several companies, or a provider that has just changed. We would rather fix it than have you apply on the strength of it.
If you are an employer and something here about you is out of date, write and we will correct it. The underlying records belong to the Home Office and the care regulators, so we can only reflect what they publish, but we can fix how we have matched it.
Your account, cancelling or a refund
You can cancel from your account at any time without asking anyone. For a refund, see the terms, which set out the 14-day position and what happens after that. If you want your account and everything attached to it deleted, ask and it is done.
What we cannot help with
We cannot advise on your immigration case. Not because we are unhelpful, but because immigration advice in the UK is regulated, and someone guessing at your circumstances could do real damage. The organisations on our support page are free, qualified and independent of us.
We also cannot get you a Certificate of Sponsorship, and nobody may charge you for one. That is illegal.
Who you are contacting
[legal entity not set], United Kingdom.